Privacy Policy
Last updated: September 14, 2026
1. Introduction
StarDreams ("we", "our", or "us") operates the website stardreams.app and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, display name, and password when you register.
- Payment Information: Transaction details when you make purchases. We do not store credit card numbers directly; payments are processed by third-party payment providers.
- Chat Content: Messages you send within the Service when interacting with AI characters.
- User Submissions: Character submissions, profile information, and other content you voluntarily provide.
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, and interaction patterns.
- Device Information: Device type, operating system, browser type.
- IP Address: Used for security, analytics, and approximate geolocation.
- Cookies: We use essential cookies for authentication (JWT tokens stored in localStorage).
3. How We Use Your Information
- To provide, maintain, and improve the Service.
- To process transactions and manage your account.
- To personalize your experience, including AI character interactions.
- To communicate with you about updates, security alerts, and support.
- To send account emails: verification codes, password-reset codes, security alerts (for example, when your login email is changed), and notices about changes to how you access the Service (for example, a new web address). You can stop access-change notices at any time by replying “unsubscribe” (or “退订”) to any such email.
- Promotional emails are sent only if you have opted in, and you can withdraw that consent at any time by replying “unsubscribe” to any such email.
- To detect, prevent, and address technical issues and fraud.
- To comply with legal obligations.
4. AI-Powered Features
Our Service uses third-party AI providers to generate character responses. Your chat messages are sent to these AI providers for processing. We do not use your conversations to train AI models. AI-generated content is fictional and should not be considered factual or advisory.
5. Data Sharing
We do not sell your personal information. We may share information with:
- AI Service Providers: To generate character responses (messages are processed but not stored by providers for training).
- Payment Processors: To process your transactions securely.
- Cloud Infrastructure: For hosting and data storage (AWS).
- Email Delivery Providers: Amazon Web Services (Amazon SES) and Tencent Cloud (Simple Email Service) deliver our emails on our behalf. They act as processors: they receive only your email address and the content of the email, solely to deliver it, and we require them to protect that information.
- Law Enforcement: When required by law or to protect our rights.
6. Data Storage and Security
Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit (HTTPS) and secure database access controls. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us. Some data may be retained for legal compliance purposes.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Data portability.
- Withdraw consent at any time.
To exercise these rights, contact us at [email protected].
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a person under 18, we will take steps to delete that information.
10. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
13. 邮件与个人信息（中文说明）
我们只向您在注册、绑定时主动填写的邮箱发送邮件，用途包括：验证码与重置密码验证码、账号安全提醒（例如登录邮箱被修改）、以及访问方式变更通知（例如网址调整）。邮件由 Amazon Web Services（Amazon SES）和腾讯云（邮件推送服务）作为受托方代为投递，它们只接收您的邮箱地址和邮件内容，仅用于投递。访问方式变更通知可随时停止：回复任意一封此类邮件并写「退订」即可。活动类邮件只在您主动同意后发送，您可随时回复「退订」撤回同意。
14. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://stardreams.app